As a responsive Insurer, we want to play an active role in an ecological transition. As much possible, the design of our products includes coverage for repairs in the event of a breakdown or damage, rather than a systematic replacement with new products. Invariably, our economic model for each offer accounts for the possibility that products may be repaired in the event of a claim. Whether it's bikes, household appliances, smartphones, gaming devices, or other..., we encourage compensation through product repair whenever possible. Households are increasingly mindful of environmental impact of their consumption patterns, and pressure on purchasing power has encouraged them to repair their equipment. In 2024, +50% of compensation of our Affinity insurance claims stemmed from repair costs. Because profitability and ecological transition, are not opposite, as an Insurer, general protection is our leitmotif!
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